Abbie Chatfield has criticised ticket agents for allegedly sending fans “cold and random” text messages about cancelled shows.
The FBoy Island host’s upcoming national Trauma Dump tour has been hit by problems due to disappointing ticket sales, forcing her to cancel a series of shows.
Abbie, 29, has so far confirmed that she has cancelled four of the 13 shows planned: Ballarat, Port Macquarie, Caloundra and Cairns. These shows were cancelled due to low demand.
Now Abbie has taken to Instagram to vent her anger at the way the cancellations were allegedly communicated, sharing a screenshot of the offensive text sent by a fan.
The blunt message read: ‘Hi Courtney Frith. Abbie Chatfield on November 8, 2024 has been cancelled.’
Abbie responded to the fan by saying she felt ‘sick’ about Ballarat’s cancellation and expressed her disappointment.
“I’m so sorry. I feel sick,” she wrote. “I wish I could do all the shows. I was so looking forward to Ballarat.
She then apologized to fans in Ballarat and Cairns for the latest cancellations, while criticizing venues and ticket sellers for not communicating the news better to fans.
Abbie Chatfield has criticised ticket agents for allegedly informing fans of cancelled shows via ‘cold and random’ text messages
The reality star took to Instagram on Friday to voice her displeasure over the way the cancellations were communicated, sharing a screenshot of the offensive text sent by a fan
“I also don’t understand why people who bought a ticket for Ballarat only received a text message, with no apology or information,” Abbie wrote in the lengthy post.
‘I have no control over specific communications from venues or ticket sellers, BUT I have asked and was told you would receive an email.
‘I was told there would be an email for the other cancelled shows (Cairns and Port Mac) but now I’m doubting that?
Abbie was then furious, saying the lack of communication was ‘not right’ and apologising again to fans for not being able to attend the scheduled shows.
“I think it varies by location how often a concert gets cancelled, but I’m going to find out now because I don’t like it at all,” she continued.
In another post, she criticized venues and ticket sellers for not communicating the news better to fans
“Anyway, I’m saying all of this to apologize for the way you were communicated if you received a cold, random text announcing the cancellation,” she wrote
“Anyway, I’m saying all this to apologize for the way you were communicated, should you have received a cold, random text message announcing the cancellation.”
“This is shocking for me to read, let alone for all of you who support me and look forward to the show like I do. It’s just not on,” she added.
This marks the second time in a year that Abbie has hit the road with the Trauma Dump Tour, following a successful run of performances in 2023.
“I had so much fun exposing my trauma to you all that I wanted to make the tour regional!!!,” Abbie explained in a post first announcing the upcoming run of shows.
‘Same show as last year, perfected for my regional bby’s!… Can’t wait to see you all.’
Last year, Abbie amazed her fans with her candid live chats in which she shared vulnerable stories about her long love history.
A highlight of the show was Abbie’s interaction with her live audience via text message.