ING Australia is hit by another major outage: ‘We are extremely sorry’
- Major bank hit by disruption
- Customers cannot access the website
One of Australia’s largest banks was hit by an outage just weeks after the last one.
ING Australia announced on social media platform X on Wednesday that customers had reported problems accessing the banking app and website.
“We are aware that some customers are currently experiencing difficulties accessing the ING app and website,” the message said.
‘Our teams are investigating this issue and we will provide further updates shortly.’
“We are deeply sorry to any customers affected by this.”
The DownDetector website received more than 1,000 reports since 7:30 a.m. on Wednesday.
The outage comes just four weeks after customers were hit again by an outage.
ING Australia customers first reported that they were unable to access the website or banking app at around 9am on Wednesday, October 30.
At its peak, more than 2,300 customers reported problems accessing ING Australia banking services.
Daily Mail Australia has contacted ING Australia for comment.
there is more to come
One of Australia’s largest banks was hit by an outage just weeks after the last one