Faced with pension deferral? File a consumer complaint for a quick resolution

Qazi Muhammad Ateeq was an employee of Union Bank of India. He took compulsory retirement on May 16, 2011, but his pension benefits were excessively delayed. Finally, an amount of Rs 15,40,000 was paid on September 10, 2014.

Ateeq filed a consumer complaint before the Gorakhpur District Forum, demanding interest from May 2011 to September 2014 due to the delay in making the payment. The bank has contested the complaint on the ground that disputes regarding pensions, gratuity etc. cannot be referred to a consumer forum as there is no consideration paid by a

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