Iconic British indie band are forced to postpone their show after missing their flight due to airport chaos caused by Crowdstrike IT outage
An iconic British indie band had to postpone their festival performance on Friday after missing their flight due to an IT glitch at Crowdstrike.
Bombay Cycle Club were scheduled to perform at the Poolbar Festival in Austria, but due to a global outage caused by an error by Crowdstrike, their flight was cancelled.
The group, led by Jack Steadman and featuring Jamie MacColl on guitar, Ed Nash on bass guitar and Suren de Saram on drums, posted an Instagram Story to announce the news to fans.
They wrote: ‘Unfortunately our flights to tonight’s Poolbar Festival show have been cancelled due to an IT glitch.
The show will now take place on Sunday, July 21st.
Bombay Cycle Club were forced to postpone their performance at Austria’s Poolbar Festival on Friday after missing their flight due to Microsoft’s IT outage
The group, fronted by Jack Steadman and featuring Jamie MacColl on guitar, Ed Nash on bass and Suren de Saram on drums, took to their Instagram Story to share the news with fans
‘It’s an early show: doors open at 7pm and we start at 8pm. All tickets remain valid! The combi tickets are valid today and Sunday.
‘Ticket holders who cannot make it on Sunday can return their tickets at any presales office. The show is sold out, but any returns are available at the box office.’
A statement in German on the Poolbar Festival website said tickets for the show “remain valid” for the new date.
The statement continued that “ticket holders who are unable to attend on Sunday can return their tickets to one of the pre-sale offices.”
The rest read: ‘The show is sold out, tickets may still be available at the box office.
‘We apologize to all fans for this inconvenience and still look forward to a replacement show from Bombay Bicycle Club on Sunday.’
On Friday, an error-prone update to Microsoft software by a cybersecurity firm led to a global IT crisis.
Shops, banks and travel companies were affected and customers could no longer pay with their cards.
In their announcement, Bombay Bicycle Club said they would be performing on Sunday and that tickets would be valid for Friday. Those who can’t make it on Sunday will get their money back.
Microsoft’s technical glitch, described as “the worst the world has ever seen”, has led to flight bans, disruption to the NHS and even the closure of banks and retailers.
Crowdstrike said that while the cause of the issue has been identified, it “may take some time for systems to recover.”
The man in charge of the company lost almost £250 million of his personal fortune after his firm admitted responsibility for the disruption that paralysed Britain’s airports.
George Kurtz is the co-founder and CEO of CrowdStrike, a Texas-based cybersecurity company that provides cybersecurity services to some of the world’s leading corporations and international financial institutions.
But the company has offered a grovelling apology after a faulty update sent to Windows customers crippled their systems in a “digital pandemic” – affecting airlines, airports, broadcasters, the NHS, train services and investment platforms.
The serious error wiped £9 billion off CrowdStrike’s value and $320 million (£247 million) from Mr Kurtz’s personal fortune. He owns five percent of the company’s shares and the fall represents a loss of a tenth of his $3.4 billion net worth.
Crowdstrike reportedly has a 24 percent share of the endpoint security market. The company provides software that protects corporate computers from outside cyberattacks. This means that hundreds of millions of computers are likely affected by the problem.
Mr Kurtz was initially criticised for his “corporate-speak” response to the incident, but later said in a TV interview that he “deeply regretted” it, warning that it would take “some time” for systems to be fully restored.
The problem was caused by a “buggy” security update for Falcon, an antivirus product sold by the company that protects Microsoft Windows devices from cyberattacks.