Shopper rages at Target and claims every location is a ‘disaster’ after self-checkouts were ‘not working and low cashier numbers’

A customer wants to know why Target is seemingly unable to serve its customers at some of their Southern California locations after self-checkout kiosks were closed and cash registers were sparse.

Customer Elizabeth Ryan Lashed Out at Target in an X (formerly Twitter) after on Feb. 21 and asked “what’s going on” in their stores.

“Every So Cal location I’ve been to in the past month has been a disaster to visit,” she wrote.

‘More than 20 people in line, not enough checkers working and the self-checkout is closed? This is madness.’

One of the retail chain’s X accounts @AskTarget quickly responded to Ryan’s complaints on social media yesterday and this morning.

Elizabeth Ryan Claimed Every Target Location in Southern California Last Month Was ‘A Disaster to Watch’

One of Target’s X accounts quickly responded to Ryan about the issue today and this morning

The company first asked Ryan for the exact target locations she went to and where she had these disastrous self-checkout experiences.

“Yesterday the target was at Bellflower in Long Beach,” she wrote this morning.

“Last week it was the Target on Seal Beach Boulevard in Seal Beach and two weeks ago it was the Target in Carson on Avalon.”

The @AskTarget X account responded by writing that the company will “address ongoing issues.”

“Rest assured, the store leadership team will take care of it,” @AskTarget added.

Ryan’s complaints on social media come after a Target store in Illinois closed its self-checkout stations early.

Ryan mentioned multiple California locations in her tweet, to which the @AskTarget account responded by writing that “the store leadership team will take care of it”

One of the employees at the store in Illinois told me Business insider (BI) earlier this month that their self-checkout stations will close at 8 p.m.

Other Target employees in Oklahoma and Michigan confirmed to BI that their stores have yet to make that change.

However, workers in both states are nervous about having enough staff available to cover enough lanes so their customers can avoid long lines.

“If and when we have to close the self-checkouts in the morning and evening, a lot of people are going to be extremely angry with us,” the Michigan employee said.

The retail chain is also testing a new policy in some of its stores that will limit self-checkout lanes to 10 items or fewer.

a spokesman told The US Sun that the policy was “designed to reduce wait times while understanding guest preferences.”

Unfortunately, based on comments from other X users, the issues regarding long checkout lines at Target still need improvement.

The retail chain is currently testing a new policy in some of their stores that limits self-checkout lanes to 10 items or fewer

Other

“@Target in my local store and it is completely unacceptable that there is one person working the cash register, the automated checkout is closed and there is an extremely long line of customers,” an X user wrote on Tuesday.

The @AskTarget X account also left a comment on this post, writing that the issue “sounds frustrating.”

Other users have railed about the rules and that the store has ‘p*****ed’ them off by closing the self-checkout lines.

“I’ll never understand why @Target limited their self-checkouts to just 10 items and yet refuses to open more checkout lines?,” one person wrote.

‘Do not force me to deploy your employee and only give us 2 lanes during the shopping rush.’

According to X user Matthew Bonhama Target store in Omaha, Nebraska, only two lanes were open at 6:30 PM on Tuesday and no self-checkout kiosks were available at 6:30 PM.

The user posted a photo of the long lines and claimed there were “30 people in line” to check out.