Aussie unleashes at Australia Post after losing thousands of dollars when his ‘fragile’ package arrived shattered into pieces

An Australia Post customer has been left furious after receiving a battered box of smashed ceramics that he believes was on the receiving end of ‘tremendous force’.

However, not everyone agrees that Australia Post is responsible for the sorry state of delivery.

Melbourne tequila bottle importer Edwin Reece posted images of the crushed cardboard box and the broken ceramic inside to the Australia Post Complaints Facebook group last month.

“I’m getting a little sick of what is absolute nonsense,” he wrote.

He claimed that ‘enormous force must be applied to padded and insulated ceramics to break them’ and that the damage was ‘clearly a targeted attempt by Australia’s worst postal service’.

“I would like to hear comments on how the damage was caused,” Mr Reece wrote.

“Personally, I think a steel beam fell on it, maybe a fence that fell on the object?”

Mr Reece, who sells the handmade tequila bottles as collectibles, said Australia Post told him the original sender was at fault because of the way they were packaged.

“They said it was the packaging… but the photo tells a different story,” he told Seven News.

“My average ceramic bottles cost $150 each, handmade and hand decorated.”

‘Still no word from Australia Post.’

He said previous failed deliveries had cost him thousands of dollars.

A number of people who commented on Mr Reece’s post sympathized with his situation.

“Oh man, that’s disappointing,” one said.

“Looks like they played a game with it, it’s just disgusting to handle someone’s package without respecting the contents,” read another comment.

However, some didn’t think it was Australia Post’s fault.

‘Wait…wait…you’re blaming Auspost for this?’ one response requested.

The valuable ceramics in the package were destroyed, prompting Mr Reece to complain on social media

‘Last I heard Auspost doesn’t offer a packing service, nor a fragile service!

“Your problem is with the loser who packed and shipped it.”

There were several who agreed.

“The sender needs to learn how to package the mail properly,” read another comment.

“Australia Post does not have a vulnerable service. Spread the blame where it belongs.”

One person said he worked for Australia Post and also blamed the sender.

‘I can say that the package was inadequately packed… and that’s what I’ve been saying from the beginning… like 99% of the commenters on this post… how about bugging them for a while ?’ while…,” they wrote.

Mr Reece was not convinced by these arguments.

‘Was certainly well packaged. It could be the iron bar that caused the damage,” he wrote.

“Not cracked, broken into pieces by a tremendous force.”

Australia Post told Seven News it has since apologized to Mr Reese and resolved the issue.

“On average, Australia Post delivers 9.5 million parcels every week, the vast majority of which reach their destination safely,” a spokesperson said.

‘To ensure that parcels travel safely through the network, we always recommend that boxes are securely and securely packed to prevent them from changing size and shape during transit.’