Spectrum staff clash with irate customer in violent brawl after he tried to return equipment
Spectrum staff clashes with an irate customer in a violent brawl after he tried to return equipment
- An unknown customer railed against a Spectrum employee and the video was posted to TikTok
- The employee threatened to call 911 before kicking the man out
- The reason for the feud and where it took place is unknown
A bizarre video has emerged showing an irate Spectrum store employee and a customer facing off in a store after he tried to return equipment he claimed was defective.
The outburst was captured by another person in the store, who shared a video of the incident on TikTok. She claimed the grandfather was furious because he could not return his equipment.
It is unclear where the video was shot, but it shows the customer first being physically thrown out of the store and then returning with a vengeance.
“I can just take you out of the store if you want, that’s fine,” the employee said angrily, waving his hands in the air at the start of the argument.
The irate Spectrum employee then threatened to call 911.
The customer, a man in shorts and a polo shirt, was not deterred: “Then you do it, and let her take care of it!”
The irate Spectrum customer forced his way back into the store after being thrown out along with the equipment he was trying to return
As he said this, the employee beat him to the product, picked it up and walked to the door.
The irate customer chased him and managed to get outside, where the employee slammed his router and cables and closed the door behind him.
“Please don’t come in again!” said the irritated employee.
Furious, the customer returned, marched in and got in the employee’s face.
Finally, another store employee intervened.
While the TikTok user called the customer “entitled,” others in the comments section were on his side.
The store employee had tried to keep him out after an argument inside turned violent
According to others in the store, the angry customer tried to return equipment
“OG wasn’t having it lol,” said one.
“I’m on grandpa’s side here, if you’re on the spectrum you would understand,” said another.
Others took to Reddit and commented on the incident.
“Lol, spectrum is still telling customers over the phone to return their cable equipment to spectrum store locations.
“But the storefronts no longer accept cable TV equipment. They only do cell phones now,” said one.
“Spectrum is just going to fire that guy and replace him with a drone,” said another.
Spectrum did not immediately respond to DailyMail.com’s request for comment.
The customer and employee were filmed arguing before he was physically thrown away