Flight Centre: Traveller realises her accommodation had been booked for wrong year
Traveler breaks down in tears after landing for her dream vacation and realizes she’s made a major lodging mistake: “How come?”
- Kristina Calder flew to London and then realized she had no accommodation
- The hotel dates were booked for 2024, not 2023
A traveler was left sobbing on the streets of London after realizing her accommodation was mistakenly booked for June 2024 instead of 2023.
Kristina Calder and her boyfriend Joel, from Perth, landed in the UK this weekend and were excited to begin the first leg of their European vacation.
However, no booking was found on arrival at the hotel, leaving the couple with no place to stay.
“First stop and my travel agent has already booked our accommodations for next year,” she said in a TikTok video gone viral.
“I’m crying because we just got to London, we flew for 24 hours and… I just don’t know what to do.”
After speaking to Flight Center for more than two hours, she claims it was a “third part issue” as all of her documentation had correct dates for 2023.
Daily Mail Australia has contacted Flight Center for comment.
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Kristina Calder was left crying on the street after landing in London after being told her property was booked for June 2024, not 2023
Although after a two hour conversation with Flight Center she claims it was a “third part issue” as all of her documentation had the correct dates
Kristina wondered how such a huge accident could happen and initially blamed her travel agent, but there was an explanation.
“The flight center arranged new accommodations for us, but it took them about two and a half hours on the phone to sort things out,” she said in a follow-up. video.
‘Turns out it was a third party issue – obviously I book through Flight Centre, they book through another company – and that’s who sent the wrong dates.
“All my documentation said 2023 – it had the correct dates, I went over it with my travel agent – I don’t know how this could have happened.”
Kristina went on to say that she booked the trip in February and luckily her flight agent managed to secure a new hotel near the original location.
“We’re not actually staying where we wanted to stay. This is just a last minute accommodation that could take us,” she said.
“It’s summer here in Europe, so everything is booked up or four times the price of what we paid back in February.”
The first video has been viewed more than 1.7 million times in just three days. Hundreds of people are urging the young traveler to seek compensation after the trip and investigate what happened.
“I am a travel agent and it is definitely a third party issue. You have to monitor them constantly. I’m sorry this happened baby,” one wrote.
A Flight Center employee even commented on the screenplay.
“I work there and this happened to me recently – completely a third party issue and trust me I felt horrible,” she said.
A fourth said: ‘I would have been so upset’.