Now majority of us are told NOT to pay in cash
Now the majority of us are being told NOT to pay cash: over half of people have refused their coins and bills in recent weeks
More than half of people have had their money refused by retailers or discouraged from using it in recent weeks, new research shows.
The drive towards a cashless society is causing problems for large numbers of customers who want to make purchases with coins and banknotes.
Across the country, people report experiencing frustration most often in restaurants, cafes and when paying for parking, with London emerging as the home of the most money backers.
No thanks: the move towards a cashless society is hampering large numbers of customers who want to make purchases with coins and banknotes
The report from Link, the cashpoint network, shows that three in five shoppers in the capital have been discouraged from using cash or told outright that it has not been accepted in the past eight weeks.
Graham Mott, from the group, says: ‘We know that many people are comfortable paying with cards or online, but there are still millions of people who are not using technology and where this is problematic.’
However, according to Link, more than seven in ten people have used cash in the past two weeks.
Consumer rights expert Martyn James believes the cost-of-living crisis could turn the tide in cash’s demise.
He says, “During the pandemic, I started to worry that companies were using social distancing rules to hasten the death of cash transactions.
“But there’s evidence that people are increasingly turning to cash as a way to budget, control finances and curb spending, so now isn’t the time to make cash users’ lives more uncomfortable.”
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