A required Windows 10 update brings the blue screen of death for some
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A recent Windows 10 update is causing the blue screen of death for many users, but luckily there is a solution through the command prompt app.
If you don’t know, the blue screen of death, commonly referred to as BSoD by some, can appear when a major Windows problem occurs. This can happen at any time and when it does, an error code will be displayed with a blue background and your PC will restart.
However, an update (it’s called KB5021233) shouldn’t cause this. Happily, Microsoft is aware of the issue in a support document (opens in new tab).
This is not the first time such an update has caused grief for Windows users (opens in new tab). We wonder why Microsoft can’t discover these issues before the updates are rolled out to all users.
At least there is a way to solve this problem. You just need to follow these few slightly technical steps from Microsoft.
How to fix KB5021233 from bringing the blue screen
While the below may be daunting to some, it is the only way to ensure that the blue screen of death problem does not reoccur, but it shouldn’t be from Microsoft.
For some reason, the company wants us to go through a system restore process that most Windows users may not be familiar with. However, we’ve gone through the steps to make sure it’s as clear and concise as possible for you – and if you’re nervous about a particular step, you can restart your PC and try at another time.
- Click Shut downand hold down the Shift key while selecting Restarting.
- Click the Resolving problems knob.
- Click the Launch recovery, troubleshooting, and diagnostic tools knob.
- Click the Advanced options knob.
- Select Command Prompt – your PC may restart once you do this.
- After logging in, a command prompt window will appear.
- Type in xcopy C:windowssystem32drivershidparse.sys C:windows\system32hidparse.sys
- Press Enterand when it’s done, type output and reboot your PC.
If the above is done correctly, this should copy a file to another folder, which should stop the blue screen of death problem.
Again, following these steps can be daunting, but if you’ve encountered this problem, this is the only way to fix it for now.