Ticketek: Dua Lipa fans furious as ticket holders are left stranded at Sydney show

Thousands of attendees for Dua Lipa’s Sydney concert have been stranded outside the arena after they reported that the ticketing app used for the event had crashed.

A concert-goer, Paula Deyah, said frustrated fans had waited for hours in huge lines outside the Qudos Bank Arena on Wednesday night.

Fans were forced to search their emails for the digital copies of tickets, and the door staff had to manually check them all before anyone was allowed in.

Twitter was inundated with complaints from people trapped outside just before 9pm – half an hour after the event’s scheduled start at 8:30pm.

Tickets for the concert were sold through Ticketek.

Queues outside Sydney’s Dua Lipa concert where a ticketing app error left thousands stranded (pictured)

Some took to Twitter to complain that they were trapped outside half an hour after the event should have started (pictured)

“Should be a great show if the website and app work… kids are crying here because they can’t get in,” one person wrote.

“What a disaster this is, the app is not working and tickets are not valid for many people,” said another.

Dua Lipa appeared on stage just after 9pm and apologized to the fans and thanked them for their patience.

The 27-year-old is in Australia for her Future Nostalgia tour, Wednesday’s concert being the second show in Sydney after performing in Brisbane on Saturday.

Qudos Bank Arena has been contacted for comment.

The 27-year-old London-born multiple Grammy-winning singer visits Australia on her Future Nostalgia tour (pictured)

Queues outside the Qudos Bank Arena after the event should have started

The outage is caused by the crash of the ticketing app used for the concert